Shipping
policy

1. Where we deliver

We currently deliver within Malta and Gozo only.

We do not deliver to P.O. Boxes. For anywhere else, message us first and we will see what we can do.

2. Processing time

Orders are typically processed within 1–3 business days (excluding weekends and public holidays).

Processing may take a little longer during busy periods or promotions.

3. Delivery time

Once processed, delivery across Malta and Gozo usually arrives within 5–7 business days.

Delivery times can vary because of weather, holidays or carrier delays beyond our control.

4. How to order

• Online: pay securely by card, Apple Pay or Google Pay at checkout (payments handled by Stripe).
• WhatsApp: message us on WhatsApp (7936 1991) and we will arrange payment and delivery with you.
• In person: pick up a jar at one of our stockist gyms around Malta.

5. Order confirmation

After paying online you will receive an email receipt. We will contact you if we need anything else to deliver your order.

6. Lost or stolen packages

We are not responsible for packages marked as delivered that are lost or stolen. If your package is missing, contact us at ggear456@gmail.com and we will help.

7. Changes and cancellations

Once an order has been processed it cannot be changed or cancelled. If you need a change, contact us as soon as possible at ggear456@gmail.com or on WhatsApp (7936 1991).

8. Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery at ggear456@gmail.com with your order number and photos of the issue, and we will sort it out promptly.

9. Contact us

Email: ggear456@gmail.com
WhatsApp: WhatsApp (7936 1991)